Adobe is updating our application licensing technology in the fall of 2018 to better support the increased integration of cloud services into our desktop applications. New versions of Creative Cloud, Document Cloud, eLearning and Technical Communication products, and ColdFusion released as part of our application licensing technology update will only be available if deployed via the named user deployment method. With this change, serial numbers will no longer function starting in late fall 2019.
Benefits
The benefits of the updated application licensing technology and named user deployment for your IT department include:
- Increased network security, which provides the ability to examine and validate all licensing traffic from your networks to Adobe at your corporate firewall.
- Support for modern OS and App platforms, including Apple Mac OS X, Microsoft Windows, and Universal Windows Platform (UWP).
- The ability to entitle and manage all application licensing from a single web console, called the Adobe Admin Console.
- The ability to update application licensing from the Adobe Admin Console without requiring machine deployments.
- Integration with a range of identity systems, including Active Directory.
- Elimination of the need to re-serialize when serial numbers expire.
The benefits for Enterprise users include:
- Access to the latest desktop apps, new apps (e.g., Adobe XD & Dimension), and cloud collaboration services, which can greatly improve productivity, agility, and time to market.
- No interrupted access to applications due to invalid or expired serial numbers.
We plan to release Adobe products, applications, and services on the updated licensing technology starting in the fall of 2018. The rollout is planned as follows:
- Creative Cloud for enterprise: late fall 2018
- Acrobat and Document Cloud for enterprise: late fall 2018
- eLearning and Technical Communication products: spring 2019
- ColdFusion: spring 2020
Action Required
Any products deployed via a serial number must be transitioned to named user deployment to be able to access the latest versions of these products starting with the versions made available in the release dates above. We are fully committed to helping you with this transition.
Transition Resources
Adobe Onboarding specialists are available for personalized one-on-one appointments to guide you through the process and to address your questions. Click here to make an appointment. You can also access self-help documents and migration guides on the Enterprise Learning Hub.
Serial Number End of Life Notification
At the end of 2019, we plan to start decommissioning the use of serial numbers. Once decommissioned, a serial number will not work, and thus the applicable products, applications, and services will no longer work. To continue your use of these products, applications, and services, they must be deployed via the named user deployment method.
We are committed to ensuring a smooth transition for you and your institution, and we look forward to working with you.
Sincerely,
Bryan Lamkin
Executive Vice President and General Manager, Digital Media, Adobe
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This table recaps the key changes and dates by solution:
| Adobe Solution |
Serial numbers no longer issued |
Latest apps on updated licensing technology |
Serial numbers
End of Life
|
| Creative Cloud for enterprise |
January 2017 |
Late fall 2018 |
Starting end 2019 |
| Acrobat and Document Cloud for enterprise |
September 2017 |
Late fall 2018 |
Starting spring 2020 |
| eLearning and Technical Communication products |
July 2018 |
Spring 2019 |
Starting spring 2021 |
| ColdFusion |
Spring 2019 |
Spring 2020 |
Starting spring 2021 |
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